Frequently Asked Questions

FAQ

Do you provide a warranty for your products?

Yes, all our gadgets come with a 6-month warranty. We stand by the quality of our products, and the warranty ensures your satisfaction and peace of mind.

How do I know my order has been confirmed?

Once your order is confirmed, you'll receive an email confirmation with your order details.

How do I contact customer support?

Our dedicated customer support team is ready to assist you. You can reach us through 📞 9884921199 or 📧 gadgtex.co.in@gmail.com, and we’ll be happy to address any questions or concerns you may have.

Can I change or cancel my order after placing it?

We understand that plans may change. If you need to modify or cancel your order, please contact our customer support team as soon as possible. We’ll do our best to accommodate your request, taking into consideration the order status and processing stage.

Can I return a product if I'm not satisfied?

No, we do not accept returns, but yes, we have a hassle-free exchange policy only if the product received is damaged or defective. In that case an unboxing Video would be required for processing your exchange.

What payment methods do you accept?

We accept a variety of payment methods, including online payments, credit/debit cards, and cash on delivery. Additionally, opting for prepaid payment can get you a special ₹100 discount.

How do I track my order?

Once your order is dispatched, you will receive a tracking number via email. You can use this number to track the real-time status of your delivery.

Are there any charges for shipping?

No, we offer free shipping on all orders across India. Your favourite gadgets will be delivered to your doorstep without any additional shipping costs.